Zoyara Jewel Return & Exchange Policy
At Zoyara Jewel, we strive to offer you beautiful, high-quality fashion jewellery that you’ll love. However, we understand that sometimes a return might be necessary. Here's everything you need to know:
Return Eligibility (Only for Non-Offer Purchases)
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Returns are accepted within 2 days of delivery.
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Items must be unused, unworn, and returned in original packaging with all tags intact.
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Returns are only applicable on full-price purchases. Products bought during sales, offers, or promotions are not eligible.
Return Charges
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Your reimbursement will be reduced by a return courier fee of ₹100.
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The remaining amount will be issued as a Zoyara Jewel Credit Note, which can be used on your next purchase.
How to Initiate a Return?
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Email us at support@zoyara.in within 3 days of receiving your order.
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Include your order number, reason for return, and product images if requested.
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Once approved, we’ll share return instructions.
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After receiving and inspecting the returned product, your credit note will be issued within 5–7 business days.
No Returns or Exchanges On
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Items purchased during sales, offers, or promotional periods
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Used, worn, or damaged products
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Hygiene-sensitive items (like earrings or nose pins)
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Customized or personalized orders
Important Notice
Returns and exchanges are not accepted on any products bought during discounts or promotional offers. No exceptions will be made.
Gift Card & Credit Note Support
Need help using your gift card or credit note?
📲 Call/WhatsApp: +91 7434069666
⏱ Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM